oudhalanfar.com is committed to excellence, and the full satisfaction of our customers.
We proudly offer shipping services and are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. We also offer same day dispatch.
1. Shipping
UAE
Free shipping on all orders above AED 100.
All orders for our products are processed and shipped out within 2–3 business days in the UAE.
KSA, Oman, Kuwait, Bahrain & Qatar
A flat shipping fee of AED 50 applies to all orders up to AED 500.
Free shipping on orders above AED 500.
Cash on Delivery (COD) is not available for deliveries in Saudi Arabia, Oman, Kuwait, Bahrain or Qatar.
General shipping information
- Orders are processed within 1–2 business days to UAE, KSA, Oman, Kuwait, Bahrain & Qatar.
- Shipping charges are non-refundable in case of returns or cancellations after dispatch.
- Ships in our fully recyclable and biodegradable signature boxes.
- Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
2. Wrong address disclaimer
It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
3. Undeliverable orders
Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
4. Lost / stolen packages
oudhalanfar.com is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.
5. Return request days
oudhalanfar.com allows you to return its item(s) within a period of 14 days. Kindly be advised that the item(s) should be returned unopened and unused. See our Refund & Return Policy for the full process.
6. Out-of-stock item process
In case of out-of-stock items, oudhalanfar.com waits for all items to be in stock before dispatching.
7. Import duty and taxes
Customers will need to settle any import duty and taxes when the order arrives in the destination country.
8. Acceptance
By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.
9. Contact information
In the event you have any questions or comments, please reach us via the following contacts for any shipping-related inquiries.
- onlinesales.oudhalanfar@gmail.com
- Phone
- +971 4 225 7580
- +971 58 860 9144
- Address
- Al Owais Business Tower, 18th Floor, Office 1802, Deira, Dubai, P.O. Box 294181, UAE
- Hours
- Monday to Saturday, 9:00 AM – 8:00 PM